Is this for us?
We are a company of forty people. Is any of this for us, or is it for large firms?
Most of the page is built for companies between twenty and five hundred staff, where one person carries a whole function and cannot take a holiday. A front desk, the HR specialist or the government relations assistant earns its place at forty people. The calculator above tells you honestly where the arithmetic works at your size and where you would be buying it for privacy and capacity rather than savings. Start with the readiness audit or a single pilot; nobody should buy a bundle first.
We already use a general AI assistant. Why would we need this?
A general assistant answers the person typing. An agent on this page runs a workflow: it reads your policies, prepares the letter, checks the deadline, files the record, and holds the consequential step for a signature. It also never sends your data to someone else's cloud. Keep the assistant for writing emails; use an agent where the work has rules, records and consequences.
Our data is sensitive. Employee records, contracts, customer files. Can we use AI at all?
That is exactly the case these agents were built for. The model runs on a machine inside your building, reads only the documents you index, and every question, source, tool call and approval is written to a log your auditor can read. Nothing about your business trains a model outside your walls. The data protection pack that comes with every agent gives you the record of processing and retention rules the Personal Data Protection Law expects.
My workflow is not on the list. Can you build it?
Yes. The Custom agent product is exactly that: a week of scoping with the people who do the job today, then a build to the same rules as every specialist here, with an acceptance test written first. Anything larger becomes a Custom system, scoped after the readiness audit and quoted as a fixed price with milestones.
What exactly do we get?
Is the price on the card the real price?
Yes. It is the list price before any discount, in riyals; the dollar figure is at a fixed rate for reference. The founding-customer offer takes 30% off every list price for the first five companies, in exchange for a named reference once the system is running. There are no hidden usage fees: where a product carries usage, the card says so.
What is included in a setup price, and what is not?
Included: the scoping, the build, the acceptance test, installation on your machine, the documentation, one training session for your team, and the data protection pack. Not included: the machine itself, which is priced separately and owned by you; integration add-ons, which are quoted per connection before the work; and third-party fees such as WhatsApp conversation charges or an Apple developer account.
What does the monthly fee buy?
Care, not rent. It keeps the agent alive and current: monitoring, security updates, backups, the model refreshed twice a year with the acceptance test re-run, a monthly health report, a set number of hours of changes, and a reply within one working day on Care Basic or four working hours on Care Plus. Stop paying and the agent keeps running; it simply stops being looked after.
What does “waits for a person” mean on every card?
Every card names the actions the agent prepares but does not take. Paying, signing, sending in someone's name, changing an employee record: the agent drafts, attaches the evidence, and a named person in your company presses the button. That refusal is a separate mechanism the model cannot switch off, and the agent always says it is an AI.
Money and risk
How does the 30-day pilot work, and what if it fails?
Before day one we write the acceptance test together: the twenty questions the agent must answer from your documents, the pass mark as a number, the speed, and the actions it must refuse. You pay 25,000, of which 5,000 is a scoping and installation fee that is never refunded. On day 30 we run the test together and write the result the same day. Pass and continue: the whole 25,000 is credited against the setup. Fail: 20,000 is refunded, the agent is removed, your data is deleted from our machine, and you keep the written findings. A change of mind after a pass is not a fail.
How do we pay, and when?
Half at the signed scope, half at hand-over, in riyals. Online payment through a Saudi gateway is being connected; until it is live, press Reserve and we send a payment link for the first half within 24 hours. Nothing is charged before you have the scope in writing.
Is VAT added?
Not today. We work as registered freelancers below the VAT registration threshold, so no VAT is added to invoices. If that changes, this page will say so and prices will show VAT separately.
What if we want to stop, or move to another provider?
You can, at any time, with one month's notice on the care plan. The machine, the data, the prompts, the code and the documentation are yours from day one, and the hand-over pack is written so that another engineer can take over. We would rather earn the renewal than lock the door.
Machines
Why is the machine sold separately?
Because it is yours. You own it from day one, the warranty is in your name, and if we ever part ways it stays with your data on it. We buy it at retail, add installation and configuration, and show one price. If you already have a suitable machine, we use it and you pay only the setup.
Which size do we need, and what if you get it wrong?
Size is decided by memory: the model must fit whole, with room for your documents and for the number of people asking at once. The sizing tool above gives a first answer; before you buy, we run your real documents at one, three and six concurrent users and show you the figures. If a machine we recommended cannot pass the acceptance test, we exchange it at no charge.
Why only five machines a month?
We install every machine ourselves and test the model on your documents before we leave. Five a month is what we can do properly. When a month is full, the waitlist keeps your place in the order requests arrived, and we tell you the month before we ask for anything.
After launch
Is this the current generation of AI, or last year's?
Current, and kept current. The agents run open-weight models on your hardware, retrieve from your documents with citations, use tools through a policy gate, and are measured by an evaluation suite before every release. Care Plus refreshes the models twice a year and re-runs the acceptance test. Nothing here depends on one vendor, so every part can be replaced as the field moves.
What happens when the agent gets something wrong?
It will, sometimes, which is why nothing consequential runs without a person. Every answer carries its source, so the error is visible; every action is logged, so it is traceable; and the evaluation suite is extended with the case, so it does not repeat. On Care Plus you have a reply within four working hours, and a fix in the next change window.
Do the agents give medical, legal or financial advice?
No. The clinic desk never gives medical advice, the contracts assistant never gives legal advice, and the trade hunter is a tool built to your own written strategy, never a recommendation. Each card states its boundary, and the boundary is enforced by the policy gate, not by good intentions.
Who you are dealing with
Who does the work?
RJ and AJ, a two-person lab in Riyadh. One finds the opening, the other builds the system. The five systems on the lab site, a trading system that runs inside written limits, a strategy unit, an HR specialist in pilot, a retail platform and a live AI-visibility service, are the track record. We take a small number of companies at a time because the two of us do the work.
What is the first step?
Press Start on any card, or tell us the problem in the form below. Within 24 hours you get a reply from a person with a scope, a price and a date in writing. If you are not sure what you need, the readiness audit is three days inside your company and a written plan, credited against the first build.